Welcome to Cerevia.io ("Cerevia", "we", "our", "us"). These Terms of Service ("Terms") form a legally binding contract between you ("Customer", "you", or "your") and Cerevial Ltd. By creating an account or using our services, you agree to these Terms. If you do not agree, you must not use Cerevia.io.
Description of Service
Cerevia provides AI-powered business tools to help B2B customers bridge the gap between advanced technology and operations. Our current product is a localized chatbot focused on keeping user data private and within the customer's environment.
Cerevia is intended for business use only. We may add additional AI solutions in the future to support similar business needs.
Accounts & Access
Registration
Register manually or with Google sign-in
Security
Keep your credentials confidential and secure
Compliance
Do not use for unlawful or prohibited purposes
Business Use
Accounts are for B2B use only
Free Trial
4-Day Free Trial
Full access to all available features
- No credit card required to start
- Complete feature access
- Automatic expiration after 4 days
- Continued use requires paid subscription
Subscription & Payments
Monthly Billing
Subscription renews automatically each month
Secure Processing
Payments processed securely via Stripe
Full Access
All features included in subscription
No refunds policy: Due to our monthly billing and low-cost model, we do not offer refunds for partial months.
Cancellations & Termination
Customer Cancellation
You may cancel at any time. Your access remains active until the end of the current billing cycle, and you will not be charged again.
Company Termination
We may suspend or terminate accounts for violations of these Terms or misuse of the services.
Support
Get Help When You Need It
Contact our support team at support@cerevia.io
Response time: Within 48 hours on working days
Intellectual Property
Software, design, and content are property of Cerevial Ltd
Non-exclusive license for internal business purposes
No copying, resale, or reverse-engineering without permission
Integrates Meta's Llama 3.2 3B - implementation remains our property
Data & Privacy
Your Privacy Matters
We take data privacy seriously. By using Cerevia, you agree to the processing of business and personal data as described in our Privacy Policy.
Read our Privacy PolicyService Availability & Limitations
We strive for reliable service but do not guarantee uninterrupted availability.
Limitation of Liability
Downtime or service interruptions
Data loss, corruption, or third-party service failures
To the fullest extent permitted by law, our aggregate liability is limited to fees paid in the 12 months preceding the event giving rise to the claim.
Governing Law & Dispute Resolution
Governing Law
These Terms are governed by the laws of England and Wales
Jurisdiction
Exclusive jurisdiction and venue: the courts located in London, UK
Changes to Terms
We may update these Terms from time to time. We will notify you of material changes via the website or email. Continued use after updates constitutes acceptance of the revised Terms.